The Global Delivery Center in Cisco’s 172,000 sq ft Pune office is a strategic move by the company to support customers globally and in India.
The centre will enable Cisco to get closer to its customers, thereby allowing Cisco to expand its current delivery capacity leading to increased customer satisfaction.
The centre will help to proactively explore potential service growth opportunities, especially in Maharashtra. “The Pune centre plays a key role in our global strategy to execute global advanced services business along with providing services to India,” added Sanjay Pal, Vice President, Advanced Services. Cisco Inc.
“This center enables Cisco to share its global best practices and cutting-edge technologies with local customers and provide great services for a broader customer base," Pal added. “The delivery centre in Pune will focus on customers embracing digitization including leading Indian and global telco operators, insurance and finance institutions, as well as consumer goods companies - most of them operating on a global scale. It plans to double its headcount in the next two years,” the company said.