Considering an app is not the practical solution and making the feature available to most basic handsets, deliberations were made.
"Every handset, as explained by the service providers, works on a program. It was felt that rather than having an extra button or providing an app, it was advisable to upgrade the existing program of the mobile phone," a senior official with knowledge of the development said. "The upgrade will configure the phone accordingly so that each time the digit 9 is pressed, an alert is sent to the police and family members or friends of the individual". For existing phones, upgrade will be available and the Department of Telecommunications will send a formal order for software upgrade to the service providers.